Frequently Asked Questions

Answers to the questions we hear most often — from adding custom medications and setting up protocols to E2 estimation and data recovery.

Medications & Protocols

How do I add a custom or generic medication not in the built-in list?
Scroll to the very bottom of the Add Medications screen — there is an Add Custom Medication option there. You can give it any name, assign your own dosing unit, and it will appear alongside your other medications. This works for vitamins, supplements, peptides, or anything else not in the standard library.
How do I create a titration protocol — for example, 4 weeks on / 2 weeks off?
  1. Add the medication from the Medications tab.
  2. Open the medication detail and tap the Schedule tab.
  3. Set a start date and an end date for the first "on" block.
  4. For 5-on / 2-off or similar patterns, use a Custom Repeat pattern and configure the active and rest days.

A dedicated tutorial for titration and cycle schedules is being added in an upcoming update.

I started a new bottle — do I need to recreate the medication?
No — keep logging doses against the same medication entry as before. Your dosing history will remain intact. A dedicated New Bottle flow to reset vial/volume tracking is planned for a future update.
Can I group vitamins and supplements with my other medications?
Yes. Create a Group from the Medications tab and drag any medication — including custom-added vitamins and supplements — into it. Groups keep your protocol organised without cluttering the main log view.

Hormone Forecasting

Does the E2 estimation account for Primobolan or other compounds that lower estrogen?

The E2 model currently uses four inputs:

  • Testosterone levels (exogenous + endogenous)
  • Aromatase inhibitor (AI) use and dose
  • Direct exogenous E2
  • Your personal baseline from most recent bloodwork

Compounds like Primobolan that indirectly suppress E2 conversion are not yet modeled — the validated pharmacokinetic data needed to do so accurately isn't widely available. If you have references, please share them via support.

Can I import blood work results to calibrate the forecasts?
Automated blood work import is on the roadmap. Currently, enter your lab values manually via the Health Metrics section — testosterone, E2, hematocrit, and other markers can all be recorded there and are used to personalise the forecasting model.

Logging & Gestures

Why was swipe-to-log removed? Can it come back?
Swipe-to-log was temporarily removed when medication groups were introduced because the swipe gesture conflicted with expanding and collapsing groups. It is being redesigned and will return in a future update. In the meantime, use a long-press on any medication to get the quick-log menu.
My medication is set up as a weekly injection but the app is prompting me to log it every day.
Open the medication, go to the Schedule tab, and confirm the frequency is set to the correct interval (e.g. "Every 7 days" or specific weekdays). If the medication is set to "As Needed", daily prompts won't appear. If the schedule looks correct but the issue persists, contact support with the medication name and iOS version.

Injection Sites

Can you add advanced IM injection sites — front delt, lateral delt, rear delt?
Anterior delt, lateral delt, and posterior delt injection sites are planned for a future update. The current rotation tracker covers the most commonly used sites (quads, glutes, delts as a group). If there's a specific site you need added urgently, reach out via support and it will be prioritised.

Data & Recovery

My medication history / injection data disappeared after an update.

Try a backup restore first:

  1. Go to Settings › Automatic Backup.
  2. Tap Restore from iCloud — this pulls the most recent cloud backup.
  3. If that doesn't work, tap Restore from Local Backup to use a device-local copy.

If data loss persists after restoring, please contact support with your device model and iOS version — this affects a very small number of users and a root-cause fix is in progress.

My medications keep deleting themselves on their own.

Contact support with:

  • Which specific medication(s) are disappearing
  • Whether it's the log history, the medication entry itself, or both
  • Your device model and iOS version

This is being actively investigated. In the meantime, enable Automatic Backup in Settings so recent data can always be recovered.

Subscription & Upcoming Features

Is there a lifetime subscription option?
Not currently — OptiPin uses an annual subscription model. A lifetime purchase option is one of the most frequently requested features and may be offered in the future.
Will there be home screen widgets?
Widgets are on the roadmap. Small and medium widget sizes are planned — showing your next scheduled dose and current estimated hormone levels at a glance, so you can stay on top of your protocol without opening the app.

Still need help?

If your question isn't answered above, reach out and we'll get back to you promptly.

Contact Support